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Privacy Policy

This privacy policy applies to Longreach Alternatives Ltd and any entity owned or controlled by it (“Related Entity“) in relation to Longreach Alternatives Ltd’s and its Related Entities’ (together “Longreach” or “we“) operations in Australia. Longreach respects and upholds your rights to privacy protection under the Australian Privacy Principles (“APPs“) contained in the Privacy Act 1988 (Cth) (“Privacy Act“). Your privacy is important to us. This privacy policy explains how Longreach handles personal information and complies with the requirements of the Privacy Act.

Personal information collected

We only collect and hold personal information about you that is reasonably necessary for one or more of our business functions or activities, which may include direct marketing. Whenever it is reasonable and practicable to do so, we only collect personal information about you directly from you.

The personal information we collect and hold includes name, contact details, personal details, business details, personal preferences, information about the products and services we have provided and financial information. The personal information we collect and hold may be provided in forms filled out by individuals, face to face meetings, email messages, telephone conversations, or by third parties.

We do not generally collect sensitive information about you. We will only collect sensitive information about you with your consent, unless an exception applies under the APPs. Sensitive information includes information about race, political or religious beliefs, sexual preferences, criminal record and health.

Because of the nature of our business it is impracticable for us to deal with individuals on an anonymous basis or through the use of a pseudonym.

If we receive personal information that we did not solicit, where we determine that we could not have collected that information in accordance with the APPs, we will, where lawful to do so, destroy the information or ensure the information is de-identified.

Use or disclosure of personal information

The personal information we hold is only used or disclosed for the particular purposes for which it is collected. We will not use or disclose any personal information about you for any other purpose without your consent, unless an exception applies under the APPs.

We do not routinely disclose personal information unless:

  • disclosure is to service providers or business associates who provide services and financing in connection with our products and services and business functions and activities, which may include:
  • your financial adviser or adviser dealer group, their service providers and any joint holder of an investment
  • organisations involved in providing, administering or managing our funds, the administrator, custodian or auditors
  • organisations providing mailing or printing services
  • disclosure is permitted by this privacy policy or the Privacy Act
  • you give your consent
  • disclosure is otherwise required or permitted by law
  • disclosure is to the ATO, AUSTRAC and other government or regulatory bodies
  • disclosure is to a related entity or people authorised to act on your behalf.

We may use or disclose personal information about an individual for direct marketing of our products or services, including by email. We will only use personal information for direct marketing where we have collected the information directly from you, and have made you aware that the information may be used for such purpose, or you have consented to use of the information for such purpose. However, individuals may request not to receive direct marketing communications by contacting us.

Cross-border disclosure of personal information

In providing our services or products, Longreach or its service providers may disclose personal information to a person outside of Australia (“overseas recipient”), including to overseas facilities or contractors to process or back-up our information or to provide certain services to us. Unless you specifically consent to the disclosure or another exception applies under the APPs, where your personal information is disclosed to an overseas recipient, we will take such steps as are reasonable in the circumstances to ensure the overseas recipient does not breach the APPs in relation to that information. Where an exception applies, we may disclose your information to an overseas recipient in accordance with the terms of the relevant exception.

If you specifically consent to the disclosure of your personal information to an overseas recipient in the manner set out above (such consent may be given by you signing an application for investment in one of Longreach’s funds), subclause 8.1 of the APPs will not apply to the disclosure and as such the entity disclosing your personal information will not be required to take steps to ensure that an overseas recipient does not breach the APPs in relation to that information and if the overseas recipient handles the information in breach of the APPs the entity disclosing the information will not be accountable under the Privacy Act and the individual will not be able to seek redress under the Privacy Act. The individual also may not be able to seek redress in the overseas jurisdiction. In addition, the overseas recipient may not be subject to any privacy obligations or to any principles similar to the APPs and may be subject to a foreign law that could compel the disclosure of personal information to a third party, such as an overseas authority.

Quality of personal information

We will take such steps as are reasonable to ensure that personal information we collect is accurate, up to date and complete and that personal information we use or disclose is accurate, up to date, complete and relevant. To assist us with this, you should contact us if any of your personal information changes or if you believe that the personal information we have is not accurate, up to date, complete or relevant.

Security of personal information

We will take reasonable steps to protect personal information we hold from misuse, interference and loss as well as unauthorised access, modification or disclosure. We use current techniques and processes to protect personal information. Where we no longer need personal information for any purpose for which the information may be used or disclosed we will take reasonable steps to destroy the information or ensure the information is de-identified in accordance with the Privacy Act.

Access and correction of personal information

You can access personal information that we hold about you by contacting us. We will give full access to personal information, within a reasonable period after a request is made, unless an exception to access applies under the APPs. We will advise you of any exception that applies. We may charge a reasonable fee for providing access. Where we hold information that you are entitled to access, we will endeavour to provide you with suitable choices as to how to access it (e.g. by mail or email).

If we are satisfied that personal information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading (“faulty information”) or you request us to correct the information, we will, within a reasonable period after we identify the faulty information or the request is made, take such steps as are reasonable to correct the information.

Website

When you browse through the pages of the website, read or download information, we may collect or note details about your visit such as:

  • your server / Internet Protocol address
  • your operating system, top level domain name and the type of web browser you use
  • the date, time and duration of your visit to the website
  • whether you have visited the website previously and what content you viewed.

The information we may collect relates to your server or PC rather than you yourself (except where personal information is provided to Longreach).

The information we may collect may be used within Longreach to help us improve the website by tailoring it to better suit your needs, and to provide quicker and more effective access to the various components of the website. We may disclose this information to other persons for these purposes or for related purposes, including to information technology companies who assist us in constructing, designing and maintaining the website.

We may also collect your personal details if you request information about Longreach that we may supply online, or if you request, email or telephone us with a comment or query. We may use your details:

  • to send you the information you have ordered
  • to answer your comment or query
  • to monitor our responses to you
  • for our internal sales and marketing analysis.

If necessary, we may also contact you to follow up on your request, or to provide you with further information which may be of interest to you. Where you have requested documents, we may disclose your personal details to the mailing houses, printers or document management providers which Longreach uses so that they can forward the requested documents to you on our behalf. At any time you may opt out of receiving marketing communications from us.

Contact us about privacy

You can contact us through the contact details below if you:

  • wish to access, update or correct your personal information
  • wish to request not to receive direct marketing communications
  • require further information about how we handle personal information; or
  • have a complaint or concern in relation to privacy.

We will take any issue or concern relating to your privacy matter or complaint seriously and will take all reasonable steps to address your matter or complaint. If you are not satisfied with our handling of your privacy related matter or complaint, you may make a complaint to the Australian Information Commissioner.

CONTACT DETAILS

Privacy Officer
Longreach Alternatives Ltd
Level 13, 1 Margaret Street
Sydney NSW 2000
AUSTRALIA

Phone: +61 291 350 428

Links to other websites

The Longreach website may contain links to websites operated by third parties. Longreach is not responsible for the privacy practices of such third party websites.

Changes to the privacy statement

Longreach reserves its right to change this Privacy Statement at any time. Any amended Statement will apply regardless of whether or not we have specifically notified you of any change.

This privacy policy was last updated in September 2021.

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By confirming that you have read this important information and the Terms and Conditions below, you also confirm that:
  1. you agree that such terms and conditions will apply to any subsequent access to this website by you, and that all such subsequent access will be subject to the disclaimers, risk warnings and other information set out herein;
  2. you understand that this website is only intended to be accessed by wholesale clients; and
  3. you are a wholesale client for the purposes of the Corporations Act 2001.
Terms and Conditions: This website is for Australian wholesale adviser, research houses, dealer group researchers and institutional investors use only and is not for use with retail investors. You should not rely on the views and information on the site when making investment decisions. As this website has been prepared without taking account of any investor’s particular objectives, financial situation or needs, you should consider its appropriateness having regard to your objectives, financial situation and needs before taking any action. Although specific information has been prepared from sources believed to be reliable, Longreach offer no guarantees as to its accuracy or completeness. The information stated, opinions expressed and estimates given constitute best judgement at the time of publication and are subject to change without notice. This website describes some current internal investment guidelines and processes. These are constantly under review and may change over time. Consequently, although this website is provided in good faith, it is not intended to create any legal liability on the part of Longreach or any other entity and does not vary the terms of any relevant disclosure statement. Past performance is not an indicator of future results. All dollars are Australian dollars unless otherwise specified. All indices are copyrighted by and proprietary to the issuer of the index. The information contained in this website does not constitute investment advice. In cases where information contained in this website derives from third parties, Longreach accepts no liability for the accuracy, completeness or appropriateness of such information, although Longreach only uses data that it deems to be reliable. Longreach may record and monitor telephone calls for security, training and compliance purposes.

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